Frequently Asked Questions
Everything you need to know about your APM Monaco experience.
What materials are used in APM Monaco jewelry?
Our jewelry is handcrafted using high-quality 925 sterling silver, meticulously set with stones like cubic zirconia, freshwater pearls, and synthetic gemstones for a sophisticated finish.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.
What is your return and exchange policy?
We offer a 30-day return policy for items in their original condition and packaging. Please note that for hygiene reasons, earrings cannot be returned unless they are defective.
Does my jewelry come with a warranty?
Yes, every APM Monaco piece comes with a 2-year international warranty that covers manufacturing defects. This warranty does not cover normal wear and tear or accidental damage.
How should I care for my jewelry to maintain its shine?
To preserve the brilliance of your pieces, we recommend avoiding contact with water, perfumes, and lotions. Store your jewelry in its original pouch and clean it gently with a soft polishing cloth.
Can I track my order once it has been placed?
Absolutely. Once your order has been processed and shipped, a confirmation email containing your unique tracking link will be sent to the email address provided at checkout.